UniKey Assist Tool
UniKey Assist Tool
The UniKey Assist Tool allows users to easily view diagnostic information about a particular UniKey device, and is designed to aid the troubleshooting process on the end-user side. Output from the Assist tool can provide useful information and determine the functioning status of a connected UniKey device.
- Note: If more than a single UniKey device is plugged in, the Assist tool will only query one of the devices. To ascertain accurate information, ensure only the concerned UniKey device is plugged in.
The Assist tool for UniKey STD, PRO and Time can be found within the UniKey SDK under the directory
UniKey SDK\Utilities\Assist\
The Assist tool for UniKey Drive can be found within the UniKey Drive SDK under the directory
UniKey Drive SDK\Utilities\Assist\
The Assist tool is split into two tabs, depending on the required scope of diagnostic tests to perform on a UniKey device:
- Basic assist
- Advanced assist
Basic Diagnostics
In the "Basic Info" tab, rudimentary information is returned, such as the Hardware ID (HID) and device type of the UniKey of a connected UniKey device.
To execute a basic diagnostic with a connected UniKey device, click [Check]. Below is an example screenshot of a successful basic diagnostic test.
Clicking [Copy] will copy the result contents to the clipboard. Any errors raised will be shown in the output.
Advanced Diagnostics
Detailed diagnostic information can be tested and returned in the "Advanced Info" tab. Including information from the basic diagnostic test, API functions within the UniKey device are tested.
Performing an advanced diagnostic test requires PW1 and PW2 to be entered, otherwise only basic diagnostic information is returned. Below is an example screenshot of a successful advanced diagnostic test.
Clicking [Copy] will copy the result contents to the clipboard. Any errors raised will be shown in the output.
