UniKey Assist Tool: Difference between revisions

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[[category:UniKey_Assist_Tool]]
[[category:UniKey_Assist_Tool]]


'''Unikey Assist''' is a user-friendly application that helps software vendor to make troubleshooting at the client/customer side. It can also generate a report on the problem that occurs at the client side, and help software vendors to solve the problem.
This section contains UniKey Assist information including the following two parts:


Getting Started
• Basic assist
• Advanced assist


1. Plug your Unikey to USB port.
'''UniKey Assist''' is the testing tool that helps software vendors to trouble shoot issues at the end-user side.  


2. Double-click Assist icon.  
Pressing “Check” will start testing, and the result is shown in the Assist Information area.
 
“Copy” will copy all the result into clipboard.
3. The Unikey Assist window will appear. Click Check to see the basic information about your Unikey device in the message box.  


[[Image:UniKey_Assist_Tool_Pic01.jpg]]
[[Image:UniKey_Assist_Tool_Pic01.jpg]]


And if you want to see more information about your Unikey, you can click Advanced Info tag.  
'''Basic Assist''' is used to perform a basic/quick test. It will show if it can find a UniKey, and will display the manufacture date of the UniKey dongle.
Basic Assist is made for a simple test, when end-users meet a “dongle not found” problem.
Basic Assist also works with UniKey network functions.


Next input the two passwords (the Factory default setting is 1234) respectively. Click Check then all the device’s information list will appear in the message box.
Apart from the basic assist, '''advanced assist''' can test UniKey APIs and show the version of the UniKey dongle. It will also show the type of UniKey.  


[[Image:UniKey_Assist_Tool_Pic02.jpg]]
[[Image:UniKey_Assist_Tool_Pic02.jpg]]


Click Copy enables you to save the detail information that you can past it in any document file. Click Exit to shut the Unikey Assist program.
In order to perform an advanced assist, password 1 and password 2 are needed.

Revision as of 16:57, 11 April 2012


This section contains UniKey Assist information including the following two parts:

• Basic assist • Advanced assist

UniKey Assist is the testing tool that helps software vendors to trouble shoot issues at the end-user side.

Pressing “Check” will start testing, and the result is shown in the Assist Information area. “Copy” will copy all the result into clipboard.

Basic Assist is used to perform a basic/quick test. It will show if it can find a UniKey, and will display the manufacture date of the UniKey dongle. Basic Assist is made for a simple test, when end-users meet a “dongle not found” problem. Basic Assist also works with UniKey network functions.

Apart from the basic assist, advanced assist can test UniKey APIs and show the version of the UniKey dongle. It will also show the type of UniKey.

In order to perform an advanced assist, password 1 and password 2 are needed.

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