Category:UniMate FAQ - Revision history

Bao at 05:31, 9 August 2016

2016-08-09T05:31:17Z

Bao at 04:24, 6 July 2016

2016-07-06T04:24:47Z

← Older revision		Revision as of 15:24, 6 July 2016
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	[[category:Mobile Authentication]]		[[category:Mobile Authentication]]
	~~UniMate Frequently Asked Questions Category~~

	=== What is UniMate? ===		=== What is UniMate? ===

Bao at 07:04, 5 July 2016

2016-07-05T07:04:54Z

Administrator: /* How can I begin using UniMate? */

2016-07-01T04:30:32Z

How can I begin using UniMate?

← Older revision		Revision as of 15:30, 1 July 2016
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	=== How can I begin using UniMate? ===		=== How can I begin using UniMate? ===

	Please see the [~~http~~:~~//files.esecutech.com/marketing-materials/ProductsDoc/~~UniMate~~/UniMateSTDFlexQuickStartGuide.pdf~~ UniMate Quick Start ~~Guide~~].		Please see the [[:category:UniMate Quick Start Guides\|UniMate Quick Start Guides]].

	=== What is PKI? ===		=== What is PKI? ===

Joseph: /* Where can I receive further assistance? */

2016-03-30T03:24:04Z

Where can I receive further assistance?

← Older revision		Revision as of 14:24, 30 March 2016
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	=== Where can I receive further assistance? ===		=== Where can I receive further assistance? ===

	We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at ~~http~~://~~www.~~esecutech.com/support or support@esecutech.com.		We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at https://esecutech.com/support or support@esecutech.com.

Joseph: /* What is the default PIN of UniMate? */

2016-03-30T03:22:30Z

What is the default PIN of UniMate?

← Older revision		Revision as of 14:22, 30 March 2016
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	=== What is the default PIN of UniMate? ===		=== What is the default PIN of UniMate? ===

	The default Admin PIN is eight zeros, or "00000000", ~~and the~~ default User PIN is eight ones, or "11111111", without quotation marks.		The default Admin PIN is eight zeros, or "00000000", without quotation marks.
			The default User PIN is eight ones, or "11111111", without quotation marks.

	=== What should I do if my UniMate device is locked? ===		=== What should I do if my UniMate device is locked? ===

Joseph: /* What is the default PIN of UniMate? */

2016-03-30T03:22:01Z

What is the default PIN of UniMate?

← Older revision		Revision as of 14:22, 30 March 2016
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	=== What is the default PIN of UniMate? ===		=== What is the default PIN of UniMate? ===

	The default PIN is eight zeros, or "00000000", without quotation marks.		The default Admin PIN is eight zeros, or "00000000", and the default User PIN is eight ones, or "11111111", without quotation marks.

	=== What should I do if my UniMate device is locked? ===		=== What should I do if my UniMate device is locked? ===

Joseph at 06:00, 30 November 2012

2012-11-30T06:00:37Z

← Older revision		Revision as of 17:00, 30 November 2012
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	UniMate authentication utilises PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on the desktop platform.		UniMate authentication utilises PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on the desktop platform.

			=== How can I begin using UniMate? ===

			Please see the [http://files.esecutech.com/marketing-materials/ProductsDoc/UniMate/UniMateSTDFlexQuickStartGuide.pdf UniMate Quick Start Guide].

	=== What is PKI? ===		=== What is PKI? ===

Joseph at 05:04, 25 September 2012

2012-09-25T05:04:15Z

← Older revision		Revision as of 16:04, 25 September 2012
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	=== What is UniMate? ===		=== What is UniMate? ===

	UniMate is SecuTech's mobile authentication product family focusing on ~~versatile~~ platform~~, and secure commerce transactions~~. UniMate employes two-factor authentication, ~~involving~~ "something you have" and "something you know"~~, and the~~ UniMate family comprises of tokens UniMate STD and UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.		UniMate is SecuTech's mobile authentication product family focusing on secure transaction authentication and platform interchangeability. UniMate employes two-factor authentication, the involvement of "something you have" and "something you know". The UniMate family comprises of tokens UniMate STD and UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.

	=== How does UniMate work? ===		=== How does UniMate work? ===

	UniMate authentication ~~use~~ PKI technology, ~~and certificate is safely~~ stored in the UniMate ~~tokens~~. ~~Without~~ the ~~right permission~~, ~~no one can access it. Considering most mobile platform does~~ not ~~provide USB port~~, ~~UniMate uses audio port as data~~ communication ~~port~~ to ~~support mobile~~ platform.		UniMate authentication utilises PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on the desktop platform.

	=== What is PKI? ===		=== What is PKI? ===

Joseph at 00:38, 4 September 2012

2012-09-04T00:38:30Z

← Older revision		Revision as of 11:38, 4 September 2012
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	Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.		Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.

	=== Why is UniMate ~~safer~~? ===		=== Why use UniMate? ===

	Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for unauthorised access.		Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate used during the authentication process. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for unauthorised access than the use of a single factor, such as a password, alone.

			=== What is the default PIN of UniMate? ===

			The default PIN is eight zeros, or "00000000", without quotation marks.

	=== What should I do if my UniMate device is locked? ===		=== What should I do if my UniMate device is locked? ===
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	We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.esecutech.com/support or support@esecutech.com.		We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.esecutech.com/support or support@esecutech.com.

	~~=== What is the default PIN of UniMate? ===~~

	~~The default PIN is eight zeros, or "00000000", without quotation marks.~~

← Older revision		Revision as of 16:31, 9 August 2016
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	=== What is UniMate? ===		=== What is UniMate? ===
			UniMate is SecuTech's mobile authentication product family focusing on secure transaction authentication and platform interchangeability. UniMate employes two-factor authentication, the involvement of "something you have" and "something you know". The UniMate family comprises of tokens UniMate STD, UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.
	UniMate is SecuTech's mobile authentication product family focusing on secure transaction authentication and platform interchangeability. UniMate employes two-factor authentication, the involvement of "something you have" and "something you know". The UniMate family comprises of tokens UniMate STD ~~and~~ UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.

	=== How does UniMate work? ===		=== How does UniMate work? ===

	UniMate authentication utilizes PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on desktop platforms.		UniMate authentication utilizes PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on desktop platforms.

	=== How can I begin using UniMate? ===		=== How can I begin using UniMate? ===

	Please see the [[:category:UniMate Quick Start Guides\|UniMate Quick Start Guides]].		Please see the [[:category:UniMate Quick Start Guides\|UniMate Quick Start Guides]].

	=== What is PKI? ===		=== What is PKI? ===

	Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.		Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.

	=== Why use UniMate? ===		=== Why use UniMate? ===
			Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate used during the authentication process. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for unauthorized access over using a single factor.
	Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate used during the authentication process. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for unauthorized access ~~than the use of~~ a single factor.

	=== What is the default PIN of UniMate? ===		=== What is the default PIN of UniMate? ===

	The default Admin PIN is eight zeros, or "00000000", without quotation marks.		The default Admin PIN is eight zeros, or "00000000", without quotation marks.
	The default User PIN is eight ones, or "11111111", without quotation marks.		The default User PIN is eight ones, or "11111111", without quotation marks.

	=== What should I do if my UniMate device is locked? ===		=== What should I do if my UniMate device is locked? ===

	If the user account associated with your UniMate device is locked, please contact the relevant administrator to unlock your user account.		If the user account associated with your UniMate device is locked, please contact the relevant administrator to unlock your user account.

	=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===		=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===

	SecuTech is committed to supplying products that are environmentally sustainable. All parts and production processes of UniMate devices are lead-free and ROHS-compliant.		SecuTech is committed to supplying products that are environmentally sustainable. All parts and production processes of UniMate devices are lead-free and ROHS-compliant.

	=== Where can I receive further assistance? ===		=== Where can I receive further assistance? ===

	We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at https://esecutech.com/support or [mailto:support@esecutech.com support@esecutech.com].		We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at https://esecutech.com/support or [mailto:support@esecutech.com support@esecutech.com].

← Older revision		Revision as of 18:04, 5 July 2016
Line 8:		Line 8:
	=== How does UniMate work? ===		=== How does UniMate work? ===

	UniMate authentication ~~utilises~~ PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on ~~the~~ desktop ~~platform~~.		UniMate authentication utilizes PKI technology, where employed certificates are securely stored within the UniMate device and are inaccessible without the appropriate permissions to interact with the device. UniMate leverages the TRRS audio port found on most, if not all, mobile devices for secured communication during use of the device, in addition to providing a USB interface for use and configuration on desktop platforms.

	=== How can I begin using UniMate? ===		=== How can I begin using UniMate? ===
Line 20:		Line 20:
	=== Why use UniMate? ===		=== Why use UniMate? ===

	Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate used during the authentication process. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for ~~unauthorised~~ access than the use of a single factor~~, such as a password, alone~~.		Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate used during the authentication process. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it substantially more difficult for unauthorized access than the use of a single factor.

	=== What is the default PIN of UniMate? ===		=== What is the default PIN of UniMate? ===
Line 29:		Line 29:
	=== What should I do if my UniMate device is locked? ===		=== What should I do if my UniMate device is locked? ===

	If the user account associated with your UniMate device is locked, please contact the administrator to unlock your user account.		If the user account associated with your UniMate device is locked, please contact the relevant administrator to unlock your user account.

	=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===		=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===
Line 37:		Line 37:
	=== Where can I receive further assistance? ===		=== Where can I receive further assistance? ===

	We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at https://esecutech.com/support or support@esecutech.com.		We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at https://esecutech.com/support or [mailto:support@esecutech.com support@esecutech.com].